TERMS AND CONDITIONS
Welcome to Otakudvd (“we”, “our”, “us”). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General
1.1 These Terms and Conditions govern your use of the website and all purchases made through Otakudvd.
1.2 By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.
1.3 We reserve the right to update or modify these Terms at any time without prior notice.
2. Products
2.1 Otakudvd sells DVDs and related media products.
2.2 Product descriptions, images, and prices are provided for reference. We strive to ensure accuracy but do not guarantee that all information is error-free.
2.3 All products are subject to availability. We reserve the right to discontinue any product at any time.
3. Orders & Payment
3.1 All orders are subject to acceptance and availability.
3.2 Once an order is placed, you will receive an order confirmation email.
3.3 Full payment must be made before the order is processed and shipped.
3.4 We accept Paypal and Credit Card payment methods listed on the website.
3.5 We reserve the right to cancel or refuse any order at our discretion (e.g., suspected fraud, pricing errors).
4. Pricing
4.1 All prices are listed in USD/GBP Currency.
4.2 Prices may change without prior notice.
4.3 We are not responsible for typographical errors in pricing. In case of error, we reserve the right to cancel affected orders and issue a refund.
5. Shipping & Delivery
5.1 Shipping fees will be calculated at checkout.
5.2 Estimated delivery times are provided for reference only and are not guaranteed.
5.3 We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
5.4 Risk of loss or damage passes to the customer upon delivery.
6. Returns & Refunds
6.1 Returns are accepted within 30 days from the date of delivery.
6.2 Items must be unused, unopened, and in original packaging.
6.3 Opened DVDs or damaged items due to customer misuse are not eligible for return.
6.4 Refunds will be processed after inspection of returned items.
6.5 Shipping fees are non-refundable unless the item is defective or incorrect.
7. Intellectual Property
7.1 All content on Otakudvd, including text, logos, images, and graphics, is the property of Otakudvd and protected by intellectual property laws.
7.2 You may not copy, reproduce, or distribute any content without prior written consent.
8. Limitation of Liability
8.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2 Our total liability shall not exceed the amount paid for the purchased product.
9. Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Distribute viruses or malicious code
- Resell products without authorization (if applicable)
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes shall be subject to the jurisdiction of Malaysian courts.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: winkhorse01@gmail.com
Business Name: OtakuDVD
